yeah bob, the seal "conditioner" - pour it in and leave it....if i had to guess, id say it softens the seal...i bought a bottle of it, poured it in the bowl occasionally when i put the coach in storage and new i would have no need to "flush" for a week or so.
as for thetford parts/repairs...parts are readily available and reasonably priced <imo>, my (upper seal) kit was bout 50 bucks and came w/ everything i needed (except some dap caulk)....the kit included all new (replacement) screws & a base (aka wax) seal.
the riser (option) was all of 30 bucks.
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Don R.
'04 Haulmark (M42386) 42', 2 slide, 10kw - Pictures
'04 F350 CrewCab Longbed 4x4, 50g aux tank & gear vendors dbl over
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