I don't care if you as a manufacturer build the most perfect product, there is always going to be unhappy customers.
Companies that address issues and work with customers are always going to be better off. Some customers will never be happy, and many times if those people post information you can read into that by the way they present their problems.
To be honest, I think the smaller companies might post information. The bigger guys either won't understand what benefit a opportunity like this will offer or don't care. I hope I am wrong.
Even thought we only have 430 members, there are just under 10,000 visitors to the site each month. The potential advertising benefit is huge and all for free. And hopefully we get good information and content out of it.
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2012 Showhauler 28'6" Motorhome on a Columbia w/ 450 Mercedes.
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